Quality Process Manager

Netherlands
23 May 2019
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Our purpose is simple and compelling: To release the natural power of stone to enrich modern living.

ROCKWOOL products save energy and water and reduce CO2 emissions, protect buildings from the spread of fire; reduce waste; improve acoustic comfort, building performance and aesthetics; and enhance Precision Growing, thereby improving the efficiency of fresh food production.

While the stone we use may be millions of years old, what we do with it is cutting-edge. Every day, ROCKWOOL colleagues are developing and applying new technologies to release yet more potential of stone wool to enrich modern life.

Would you also be proud to enrich society like we do? Apply now to join us as we improve modern living conditions for millions of people worldwide.

Can you ensure top quality across factories, products and systems? Do you have quality experience in production set-up and also in analyzing and solving quality complaints. Ready for a next step in your international career? Check the challenge below!

The more you know, the better you grow
Grodan was at the basis of sustainable horticulture by making it possible to grow on stone wool. Since then we further advanced this way of growing and today we’re market leader enabling our customers to grow in the most efficient and sustainable way. By using less valuable resources like water, space and nutrients they can optimize their crops. Recently we launched a new open software platform which integrates greenhouse data and provides growers better business insights. You will be part of the Grodan Supply Chain department, with 3 colleagues in Quality in Roermond and report to the Supply Chain Director.

Your challenge

Your overall objective is to ensure optimal quality management and on-going improvement of product quality for all Grodan products produced by Rockwool/Grodan – in the Netherlands, Poland, Canada and Russia. This includes 3rd party supplies used in Grodan products. In overview your primary tasks will be to:

  • Complaint handling, including individual complaint handling (for quality complaints), reporting & analysis, agreeing on countermeasures, follow up, judgement and communication to sales.
  • Quality System; maintain the documented system, perform internal audits, support external audits, maintain ISO 9001:2015.
  • Specifications; ensure customer requirements are translated into specifications, harmonize between factories, initiate continuous improvements.
  • Projects; carry out quality improvement projects and support major (investment-) projects on quality matters.

A vital part of your road to success is based on your co-operation with a wide number of stakeholders and especially with our Product Manager & Supply Chain Managers. In this job you are expected to visit the producing factories at least 2 times per year (10-15%).

Your profile

You have a technical degree at minim HBO/B.Sc. level and several years’ experience from working with quality management within industrial companies known for their strong QA culture and practice. As such, you have a solid understanding of systems and processes in a production setup.

On a personal level creating measurable results motivates you, and you have the overview, analytical skills and passion to reach your ambitious goals – without compromising the high-level ethical standards and values in Grodan. As you will be working in a complex international organization, you will also need all of your communication, cooperation and stakeholder management skills. This requires an open and pragmatic attitude across cultural and professional differences  – and the ability to understand a given situation from different angles. Finally, you must have a solid command of English, written and spoken.

Best of both worlds!
Being part of the successful ROCKWOOL Group, we are a relatively small, hence international and dynamic company active in 70 countries. We offer you a challenging role within a professional and ambitious company with high quality innovative products, systems and services. There is plenty of room for entrepreneurship and the communication lines are short. We are proud of our friendly culture where teamwork and a down to earth attitude are common. In addition to a competitive salary and good benefits, Grodan/ROCKWOOL also offers ample opportunities to work on your personal development.

Interested?
If you recognize yourself in this profile and challenge, we kindly invite you to apply, using the button below. If you have any questions, please feel free to contact our recruiter Dave Coppen via dave.coppen@rockwool.com or +3161562 0130.

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