MS Dynamics 365 CRM Project Consultant

11 July 2019

Our purpose is simple and compelling: To release the natural power of stone to enrich modern living.

ROCKWOOL products save energy and water and reduce CO2 emissions, protect buildings from the spread of fire; reduce waste; improve acoustic comfort, building performance and aesthetics; and enhance Precision Growing, thereby improving the efficiency of fresh food production.

While the stone we use may be millions of years old, what we do with it is cutting-edge. Every day, ROCKWOOL colleagues are developing and applying new technologies to release yet more potential of stone wool to enrich modern life.

Would you also be proud to enrich society like we do? Apply now to join us as we improve modern living conditions for millions of people worldwide.

This is who we are

ROCKWOOL Global Business Services Center (RGBS) in Poznań is a multi functional competence center of the ROCKWOOL Group (with the headquarters in Denmark), which provides financial, accounting, DIGITAL (IT), HR and Group Technology services for Group entities. The company offers opportunity to grow within one process, cross – processes (departments) as well as positions of expert in exact field (system, process or Clients). Our clients are spread around Europe so there are options to practice different language skills.

This is the role:

Job Scope

Work in the department Digital Marketing and Systems, which is part of Application and Web development, is responsible for all MS Dynamics CRM, SAP-CPQ and Marketo development & innovations within the entire Rockwool Group.

Key Result Areas

  • Achieve sprint goals based on sprint planning meeting
  • Meet the SLA targets for resolved service incidents and problems
  • Meet projects deadlines (when involved in projects)
  • Show customer focus in all areas at all time

Job Content

  • Provide suggestions for improvement, alignment and optimization of processes on CRM.
  • Analyse CRM Business requirements and convert them to group solutions and processes.
  • Identify any gap between the desired CRM functionality and the possibilities, and you propose alternative solutions in cooperation with the CRM technical lead and CRM Functional lead.
  • Contribute to maximizing our business benefits on a global level.
  • Creating the best technical designs by designing, implementing and maintaining automated builds and deployment.
  • Fixing bugs and writing unit tests for CRM solution.
  • Run pre-testing and documenting the process descriptions.
  • Help the team achieve sprint goals.
  • Helping and support end-users with CRM issues.
  • Use synergies and benefit from experiences from already implemented projects / sprints.
  • Make technical and functional CRM documentation of the sprint set-up.
  • Ensure proper knowledge sharing within the team and in some cases with our global super users.
  • Run Devops in Devop (scrum) team.
  • Function as back-up for our other CRM – CPQ staff.

This is what you offer

Professional Skills & Personal Behaviours (competencies)

Professional Skills - Essential                                  

  • Experience working with Dynamics CRM more than 5 years preferred
  • Knowledgeable with Dynamics 365 v8.2 /9.1
  • Experienced in integrations of Dynamics CRM and other solutions like CPQ, SAP, Marketo
  • Experience working throughout the software development life cycle
  • Act as point of contact for internal customers
  • Fluently communicating in English (verbally and in writing).
  • Act as Team player by reaching team goals
  • Good communication skills
  • Flexible and Ability to easily change direction based on lessons learnt or changed circumstances (adaptability).
  • Open mind and positive can-do attitude.
  • Initiative and ability to work without a close supervision.
  • Proactive in taking required business critical tasks and take responsibilities.
  • Internal drive for technical excellence.

Professional Skills – Desirable

  • SAP/Callidus CPQ Knowledge
  • Experienced working in international organisation on multiple projects/tasks
  • Able to fix the design code issues
  • Able to design plugins, solutions, and workflows
  • Background in coding C#, .Net, Java Script
  • Ambition to develop career within ROCKWOOL

This is what we offer

By joining our team of 250+ employees, you become a part of the people centric work environment in a Danish company with comprehensive package of inter alia competitive salary, benefit & appreciation program, flexible working hours, team building events, activity based office in Poznan’s city center in the new prestigious office building - Maraton Business Center.


If you recognize yourself in this profile and challenge, we kindly invite you to apply with CV written in English (please click Apply button).


Areas Of Interest



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