Customer Service Specialist

Our purpose is simple and compelling: To release the natural power of stone to enrich modern living.

ROCKWOOL products save energy and water and reduce CO2 emissions, protect buildings from the spread of fire; reduce waste; improve acoustic comfort, building performance and aesthetics; and enhance Precision Growing, thereby improving the efficiency of fresh food production.

While the stone we use may be millions of years old, what we do with it is cutting-edge. Every day, ROCKWOOL colleagues are developing and applying new technologies to release yet more potential of stone wool to enrich modern life.

Would you also be proud to enrich society like we do? Apply now to join us as we improve modern living conditions for millions of people worldwide.

In this position you are responsible for orders handling and active contribution to highest customer experience.

Replacement employment contract (maternity leave).

This is the role:

• Processing customer orders in SAP
• Providing feedback to customers and internal stakeholders
• Claims handling
• Issuing sales related documents and keeping them archived
• Cooperating with ROCKWOOL factories worldwide
• Making reports
• Transport planning

Our requirements:

• Higher education
• LT – native, ENG – is a must; RU /LV / EE will be an advantage
• Practical knowledge of Microsoft Office applications (Excel, Word, Power Point)
• Good knowledge of SAP
• Strong communication and interpersonal skills
• Customer-oriented thinking and acting
• Team player.

This is what we offer

• A challenging position in a growing international company
• Excellent opportunities for professional and personal advancement
• Range of benefits accessible for our employees

If you are interested, please send your CV in English via application button below.

Please include the following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Regulation (Eu) 2016/679 of the European Parliament And Of The Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).”