POSITION: Customer Service Representative
We are at the forefront of innovating the horticultural industry, by creating media solutions for the sustainable cultivation of vegetables, flowers and plants using stone wool. This way of growing results in higher yields while using less of the world’s valuable natural resources – today and for generations to come. In our team-oriented and entrepreneurial environment, you will work with many challenging and interesting assignments that make a real impact on sustainability. Your contribution will be vital as we continue to create new chapters of our business story.
This is the role
19 Month Contract position.
This position reports directly to the NA Supply Chain Manager. The purpose of the role is to provide excellent customer service, order taking, processing, and invoicing, for the customer, and support to the sales team. The working hours are 8:30am to 5pm, but the ideal candidate is able to work flexible hours scheduled between 8:30am to 6:30pm. You will be responsible for processing customer inquiries and concerns, recording and processing customer orders for Commercial and Retail customers received by email or phone for Mexico, USA and Canada customers. You will liaise with Production Planning to coordinate and schedule production of customer orders and support Logistics team with the delivery of products from the plant, or third party warehouses.
This is what you offer:
This is what we offer:
Join a rapidly growing stable organization that offers a range of career development opportunities with a comprehensive salary and benefits package.Apply