Quality Technician

United States of America
23 April 2020
Turning stone into remarkable products

Transforming natural resources into high-quality stone wool products puts you at the center of what makes ROCKWOOL successful in its industry. In our technologically-advanced production environment, you work closely with skilled colleagues who all strive to improve and optimize our manufacturing processes. You are offered the opportunity to work in an organization which cares about its employees and has a people-driven culture.

Quality Technician Job Summary

Quality control begins with inspecting products, but this method does not affect quality. For continuous quality improvements, you must combine the finished product inspection with methods that reduce the factors that result in poor quality products. As our Quality Technician you are responsible for carrying out ROCKWOOL standard tests on our products and process parameters so that adequate control of the production process can be maintained to ensure quality of our finished products are within specifications. You serve as the frontline auditor of our products on the production line to confirm product quality before we deliver to our customers, also performing additional testing on any returned materials for root cause analysis and investigate customer complaints. Standards are important to the bottom line and leads to lower costs by reducing redundancy, minimize errors or complaints and reduce the time to market. Our Quality Technicians drive these standards by immediately communicating to key stakeholders to control production parameters that maintain our products within specifications.

What are the day-to-day responsibilities of a Quality Technician?

  • Using specialized lab equipment provided to carry out testing on products being produced and following specified test methods.
  • Reporting of testing results via the platforms utilized at ROCKWOOL including but not limited to SAP, Microsoft programs and Quality Database.
  • Prioritizing testing according to testing schedule which provides critical information to the continuous production process in a timely manner for corrections that may need to occur.
  • Communicating with co-workers in various areas on test results of products in their area for possible adjustments both verbally in via any required recorded method.
  • Communicating with supervisor and operators on quality results that would require and immediate action to product or process for correction.

What skills and qualifications do you need for the role of a Quality Technician?

  • High School Diploma or equivalent required.
  • Previous continuous flow manufacturing or industrial experience and working with automated equipment preferred.
  • Grow and develop the team by sharing knowledge / experience.
  • Act as a ROCKWOOL ambassador demonstrating our core values of Ambition, Integrity, Responsibility and Efficiency.
  • Demonstrated or proven:
    • Organizational and analytical skills;
    • Computer knowledge and skills;
    • Acute attention to detail;
    • Written and verbal communication skills;
    • Problem-solving skills;
    • Accuracy and data integrity.

What are the physical demands for a Quality Technician?

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to sit.

The employee may occasionally squat, turn/twist, or reach.  The job can occasionally be physically demanding at times and requires manual dexterity, eyesight, mobility and require a high level of concentration. The employee is constantly using hands to: finger, handle, feel or operate objects, and computer keyboards. The employee is occasionally required to walk, stand, climb, balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell.  The employee must occasionally lift, carry, push or pull up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

What is the typical work environment at a ROCKWOOL manufacturing facility?

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At ROCKWOOL, safety is one of our core values! We continuously strive to create safe and healthy work places and conditions for all employees. We provide all associates with personal protective equipment to include high visibility safety vests, safety glasses, shoes, gloves and head protection.

While performing the duties of this job, the work environment consists of an indoor, work or home office environment with good ventilation, adequate lighting, and low noise levels. While performing the duties of this job, the employee may also be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, chemicals, oils, extreme temperatures and work space restrictions.

External hiring into this position is contingent upon the successful completion of a pre-employment drug screen, background check, WorkKEYS and Hucama Big 5 assessment.

ROCKWOOL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


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